:root {
    --gh-blue: #0aa7df;
    --gh-navy: #103e57;
    --gh-green: #83e84b;
    --gh-ink: #163342;
    --gh-muted: #647984;
    --gh-bg: #f3f8fa;
    --gh-line: #d9e7ed;
    --gh-white: #fff;
    --gh-orange: #ff9d43;
    --gh-purple: #8069dc;
}

html { scroll-behavior: smooth; }

.ginkgo-help,
.ginkgo-help-entry {
    box-sizing: border-box;
    color: var(--gh-ink);
    font-family: Arial, Helvetica, sans-serif;
}

.ginkgo-help *,
.ginkgo-help-entry * { box-sizing: border-box; }

.ginkgo-help { max-width: 1180px; margin: 0 auto 70px; }

.ginkgo-help__hero {
    background:
        radial-gradient(circle at 92% 10%, rgba(131,232,75,.22), transparent 25%),
        linear-gradient(135deg, #103e57, #0b607f);
    border-radius: 18px;
    color: white;
    overflow: hidden;
    padding: 22px 32px 20px;
    position: relative;
}

.ginkgo-help__hero > div:first-child {
    align-items: center;
    display: flex;
    gap: 20px;
}

.ginkgo-help__brand {
    color: var(--gh-blue);
    font-size: 25px;
    font-weight: 900;
    letter-spacing: -.8px;
}

.ginkgo-help__brand::after {
    background: var(--gh-green);
    content: "";
    display: inline-block;
    height: 23px;
    margin-left: 8px;
    transform: skew(-8deg);
    vertical-align: -4px;
    width: 7px;
}

.ginkgo-help__label {
    border-left: 1px solid rgba(255,255,255,.35);
    color: rgba(255,255,255,.78);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: 1.3px;
    padding-left: 20px;
}

.ginkgo-help__hero h1 {
    color: white;
    font-size: clamp(28px, 4vw, 38px);
    letter-spacing: -1px;
    line-height: 1.05;
    margin: 19px 0 7px;
}

.ginkgo-help__hero > p {
    color: rgba(255,255,255,.82);
    font-size: 15px;
    line-height: 1.4;
    margin: 0;
    max-width: 760px;
}

.ginkgo-help__start {
    align-items: center;
    background: rgba(255,255,255,.11);
    border: 1px solid rgba(255,255,255,.16);
    border-radius: 12px;
    display: flex;
    gap: 12px;
    margin-top: 30px;
    max-width: 780px;
    padding: 13px 16px;
}

.ginkgo-help__check {
    align-items: center;
    background: var(--gh-green);
    border-radius: 50%;
    color: var(--gh-navy);
    display: inline-flex;
    flex: 0 0 26px;
    font-weight: 900;
    height: 26px;
    justify-content: center;
}

.ginkgo-help__cards {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    margin: 28px 0;
}

.ginkgo-card {
    background: white;
    border: 1px solid var(--gh-line);
    border-radius: 20px;
    box-shadow: 0 10px 30px rgba(16,62,87,.07);
    color: var(--gh-ink) !important;
    display: flex;
    flex-direction: column;
    min-height: 270px;
    padding: 24px;
    position: relative;
    text-decoration: none !important;
    transition: transform .2s ease, box-shadow .2s ease;
}

.ginkgo-card:hover {
    box-shadow: 0 16px 38px rgba(16,62,87,.14);
    transform: translateY(-4px);
}

.ginkgo-card__icon,
.ginkgo-journey__icon {
    align-items: center;
    border-radius: 14px;
    color: white;
    display: inline-flex;
    font-size: 22px;
    font-weight: 900;
    height: 48px;
    justify-content: center;
    width: 48px;
}

.ginkgo-card--return { background-color: #16aa72; }
.ginkgo-card--claim { background-color: #ec6158; }
.ginkgo-card--bl { background-color: var(--gh-blue); }
.ginkgo-card--statement { background-color: var(--gh-purple); }
.ginkgo-card.ginkgo-card--return,
.ginkgo-card.ginkgo-card--claim,
.ginkgo-card.ginkgo-card--bl,
.ginkgo-card.ginkgo-card--statement { background: white; }
.ginkgo-card.ginkgo-card--return .ginkgo-card__icon { background: #16aa72; }
.ginkgo-card.ginkgo-card--claim .ginkgo-card__icon { background: #ec6158; }
.ginkgo-card.ginkgo-card--bl .ginkgo-card__icon { background: var(--gh-blue); }
.ginkgo-card.ginkgo-card--statement .ginkgo-card__icon { background: var(--gh-purple); }

.ginkgo-card__tag {
    color: var(--gh-muted);
    font-size: 10px;
    font-weight: 800;
    letter-spacing: 1px;
    margin: 23px 0 7px;
}

.ginkgo-card strong { font-size: 20px; line-height: 1.2; }
.ginkgo-card small { color: var(--gh-muted); line-height: 1.4; margin-top: 8px; }
.ginkgo-card__link { color: var(--gh-blue); font-size: 13px; font-weight: 800; margin-top: auto; padding-top: 18px; }

.ginkgo-help__notice {
    align-items: center;
    background: #fff8e9;
    border: 1px solid #f1dba7;
    border-radius: 17px;
    display: grid;
    gap: 25px;
    grid-template-columns: 230px 1fr;
    margin: 28px 0 48px;
    padding: 22px 26px;
}

.ginkgo-help__notice > strong { color: #7e5818; font-size: 17px; }
.ginkgo-help__notice > div { display: grid; gap: 7px; }
.ginkgo-help__notice span { color: #715f42; font-size: 14px; }

.ginkgo-journey {
    background: white;
    border: 1px solid var(--gh-line);
    border-radius: 24px;
    box-shadow: 0 12px 32px rgba(16,62,87,.06);
    margin: 30px 0;
    overflow: hidden;
    scroll-margin-top: 25px;
}

.ginkgo-journey__heading {
    align-items: center;
    border-bottom: 1px solid var(--gh-line);
    display: grid;
    gap: 17px;
    grid-template-columns: auto 1fr auto;
    padding: 26px 30px;
}

.ginkgo-journey__heading div > span {
    color: var(--gh-blue);
    display: block;
    font-size: 10px;
    font-weight: 900;
    letter-spacing: 1.3px;
    margin-bottom: 3px;
}

.ginkgo-journey__heading h2 { color: var(--gh-navy); font-size: 27px; margin: 0; }
.ginkgo-journey__time { background: var(--gh-bg); border-radius: 20px; color: var(--gh-muted); font-size: 12px; font-weight: 700; padding: 8px 12px; }

.ginkgo-journey__prepare {
    align-items: center;
    background: var(--gh-bg);
    display: flex;
    flex-wrap: wrap;
    gap: 9px;
    padding: 16px 30px;
}

.ginkgo-journey__prepare strong { color: var(--gh-navy); font-size: 13px; margin-right: 8px; }
.ginkgo-journey__prepare span { background: white; border: 1px solid var(--gh-line); border-radius: 15px; color: var(--gh-muted); font-size: 12px; padding: 6px 10px; }

.ginkgo-steps {
    counter-reset: none;
    list-style: none !important;
    margin: 0 !important;
    padding: 12px 30px 6px !important;
}

.ginkgo-step {
    display: grid;
    gap: 18px;
    grid-template-columns: 43px 1fr;
    margin: 0 !important;
    padding: 22px 0;
    position: relative;
}

.ginkgo-step:not(:last-child) { border-bottom: 1px solid #edf3f5; }
.ginkgo-step__number {
    align-items: center;
    background: var(--gh-blue);
    border-radius: 50%;
    color: white;
    display: flex;
    font-size: 15px;
    font-weight: 900;
    height: 38px;
    justify-content: center;
    width: 38px;
}

.ginkgo-step__content h4 { color: var(--gh-navy); font-size: 18px; margin: 5px 0 6px; }
.ginkgo-step__content p { color: var(--gh-muted); font-size: 15px; line-height: 1.55; margin: 0; }

.ginkgo-ui-demo {
    align-items: center;
    background: #f5f9fb;
    border: 1px solid var(--gh-line);
    border-radius: 12px;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 15px;
    min-height: 62px;
    padding: 12px 15px;
}

.ginkgo-ui-demo button,
.ui-button {
    background: var(--gh-navy);
    border: 0;
    border-radius: 7px;
    color: white;
    font-size: 12px;
    font-weight: 800;
    padding: 9px 13px;
}

.ui-menu { background: white; border: 1px solid var(--gh-line); border-radius: 7px; box-shadow: 0 5px 14px rgba(16,62,87,.09); color: var(--gh-ink); font-size: 12px; font-weight: 700; padding: 9px 13px; }
.ui-menu--focus { border: 2px solid var(--gh-blue); }
.ui-breadcrumb, .ui-product, .ui-date { color: var(--gh-muted); font-size: 12px; margin-right: auto; }
.ui-checkbox { align-items: center; background: var(--gh-blue); border-radius: 4px; color: white; display: inline-flex; font-size: 12px; height: 21px; justify-content: center; width: 21px; }
.ginkgo-ui-demo .ui-button--return { background: #16aa72; }
.ginkgo-ui-demo .ui-button--claim { background: #ec6158; }
.ginkgo-ui-demo .ui-button--muted { background: #e7eef1; color: #647984; }
.ginkgo-ui-demo .ui-button--print { background: var(--gh-purple); }

.ginkgo-journey__final {
    background: #eaf8f1;
    border-top: 1px solid #caeadb;
    color: #166f50;
    font-size: 13px;
    font-weight: 700;
    padding: 15px 30px;
}

.ginkgo-decades {
    display: grid;
    gap: 10px;
    grid-template-columns: repeat(3, 1fr);
    padding: 22px 30px 0;
}
.ginkgo-decades span { background: #f5f2ff; border: 1px solid #ded6fa; border-radius: 12px; color: var(--gh-purple); display: flex; flex-direction: column; font-size: 13px; padding: 14px 16px; }
.ginkgo-decades b { color: var(--gh-navy); margin-bottom: 3px; }

.ginkgo-help__back { display: flex; justify-content: space-between; margin-top: 35px; }
.ginkgo-help__back a { color: var(--gh-blue) !important; font-weight: 800; text-decoration: none !important; }

.ginkgo-help-entry {
    align-items: center;
    background: #f4f9fb;
    border: 1px solid #d8e7ed;
    border-radius: 14px;
    box-shadow: 0 5px 16px rgba(16,62,87,.07);
    color: var(--gh-navy);
    display: grid;
    gap: 14px;
    grid-template-columns: auto 1fr auto;
    margin: 0 0 22px;
    padding: 13px 17px;
}

.ginkgo-help-entry__icon {
    align-items: center;
    background: var(--gh-green);
    border-radius: 10px;
    color: var(--gh-navy);
    display: flex;
    font-size: 20px;
    font-weight: 900;
    height: 42px;
    justify-content: center;
    width: 42px;
}

.ginkgo-help-entry__eyebrow { color: #16aa72; font-size: 8px; font-weight: 900; letter-spacing: 1.1px; }
.ginkgo-help-entry h2 { color: var(--gh-navy); font-size: 17px; margin: 1px 0 2px; }
.ginkgo-help-entry p { color: var(--gh-muted); font-size: 12px; margin: 0; }
.ginkgo-help-entry__button { align-items: center; background: white; border: 1px solid #cbdde5; border-radius: 8px; color: var(--gh-navy) !important; display: flex; font-size: 12px; font-weight: 800; gap: 9px; padding: 9px 12px; text-decoration: none !important; white-space: nowrap; }
.ginkgo-help-entry__button span { color: var(--gh-blue); font-size: 19px; }

@media (max-width: 980px) {
    .ginkgo-help__cards { grid-template-columns: repeat(2, 1fr); }
    .ginkgo-help-entry { grid-template-columns: auto 1fr; }
    .ginkgo-help-entry__button { grid-column: 1 / -1; justify-content: center; }
}

@media (max-width: 620px) {
    .ginkgo-help__hero { border-radius: 14px; padding: 20px 18px; }
    .ginkgo-help__hero > div:first-child { align-items: flex-start; flex-direction: column; gap: 8px; }
    .ginkgo-help__label { border-left: 0; padding-left: 0; }
    .ginkgo-help__hero h1 { margin-top: 18px; }
    .ginkgo-help__cards { grid-template-columns: 1fr; }
    .ginkgo-card { min-height: 235px; }
    .ginkgo-help__notice { grid-template-columns: 1fr; gap: 10px; }
    .ginkgo-journey__heading { grid-template-columns: auto 1fr; padding: 21px 18px; }
    .ginkgo-journey__time { display: none; }
    .ginkgo-journey__prepare { padding: 14px 18px; }
    .ginkgo-steps { padding: 8px 18px !important; }
    .ginkgo-step { gap: 12px; grid-template-columns: 38px 1fr; }
    .ginkgo-decades { grid-template-columns: 1fr; padding: 18px 18px 0; }
    .ginkgo-help-entry { grid-template-columns: 1fr; text-align: center; }
    .ginkgo-help-entry__icon { margin: auto; }
    .ginkgo-help__back { align-items: flex-start; flex-direction: column; gap: 12px; }
}

.ginkgo-tickets {
    color: var(--gh-ink);
    font-family: Arial, Helvetica, sans-serif;
    margin: 0 auto 65px;
    max-width: 1180px;
}

.ginkgo-tickets * { box-sizing: border-box; }

.ginkgo-tickets__header {
    align-items: flex-start;
    background: linear-gradient(135deg, #103e57, #0c647f);
    border-radius: 18px;
    color: white;
    display: flex;
    justify-content: space-between;
    padding: 25px 30px;
}

.ginkgo-tickets__test {
    color: var(--gh-green);
    font-size: 9px;
    font-weight: 900;
    letter-spacing: 1.2px;
}

.ginkgo-tickets__header h1 {
    color: white;
    font-size: 34px;
    margin: 8px 0 4px;
}

.ginkgo-tickets__header p {
    color: rgba(255,255,255,.76);
    font-size: 14px;
    margin: 0;
}

.ginkgo-tickets__connection {
    align-items: center;
    background: rgba(255,255,255,.1);
    border: 1px solid rgba(255,255,255,.15);
    border-radius: 20px;
    display: flex;
    font-size: 11px;
    font-weight: 700;
    gap: 8px;
    padding: 8px 11px;
    white-space: nowrap;
}

.ginkgo-tickets__dot {
    background: #ffb343;
    border-radius: 50%;
    height: 8px;
    width: 8px;
}

.ginkgo-tickets__summary {
    display: grid;
    gap: 13px;
    grid-template-columns: repeat(4, 1fr);
    margin: 18px 0;
}

.ginkgo-tickets__summary article {
    background: white;
    border: 1px solid var(--gh-line);
    border-radius: 13px;
    display: flex;
    flex-direction: column;
    padding: 16px 18px;
}

.ginkgo-tickets__summary strong { color: var(--gh-navy); font-size: 27px; }
.ginkgo-tickets__summary span { color: var(--gh-muted); font-size: 11px; margin-top: 3px; }

.ginkgo-tickets__toolbar {
    align-items: center;
    display: flex;
    justify-content: space-between;
    margin: 25px 0 12px;
}

.ginkgo-tickets__tabs { display: flex; gap: 7px; }
.ginkgo-tickets__tabs button {
    background: #edf4f7;
    border: 0;
    border-radius: 18px;
    color: var(--gh-muted);
    font-size: 12px;
    font-weight: 700;
    padding: 8px 12px;
}
.ginkgo-tickets__tabs button.is-active { background: var(--gh-navy); color: white; }
.ginkgo-tickets__tabs span { opacity: .7; padding-left: 4px; }
.ginkgo-tickets__fake { color: #a06b11; font-size: 10px; font-weight: 800; }

.ginkgo-ticket {
    background: white;
    border: 1px solid var(--gh-line);
    border-left: 5px solid #16aa72;
    border-radius: 15px;
    box-shadow: 0 7px 21px rgba(16,62,87,.06);
    margin: 13px 0;
    overflow: hidden;
}
.ginkgo-ticket--claim { border-left-color: #ec6158; }

.ginkgo-ticket__top {
    align-items: center;
    border-bottom: 1px solid #e8f0f3;
    display: flex;
    justify-content: space-between;
    padding: 15px 20px;
}

.ginkgo-ticket__top > div { align-items: center; display: flex; gap: 11px; }
.ginkgo-ticket__top strong { color: var(--gh-navy); font-size: 15px; }
.ginkgo-ticket__top small { color: var(--gh-muted); font-size: 10px; }
.ginkgo-ticket__type { background: #e8f8f1; border-radius: 4px; color: #15805a; font-size: 9px; font-weight: 900; padding: 5px 7px; }
.ginkgo-ticket--claim .ginkgo-ticket__type { background: #fff0ef; color: #ba423b; }

.ginkgo-ticket__status { border-radius: 14px; font-size: 10px; font-weight: 900; padding: 7px 10px; }
.ginkgo-ticket__status--progress { background: #e8f6fb; color: #087ea7; }
.ginkgo-ticket__status--waiting { background: #fff3dd; color: #9a6511; }
.ginkgo-ticket__status--approved { background: #e8f8f1; color: #15805a; }

.ginkgo-ticket__body { padding: 17px 20px 20px; }
.ginkgo-ticket__details {
    display: grid;
    gap: 12px;
    grid-template-columns: repeat(4, 1fr);
}
.ginkgo-ticket__details span { color: var(--gh-ink); font-size: 12px; font-weight: 700; }
.ginkgo-ticket__details small { color: var(--gh-muted); display: block; font-size: 9px; font-weight: 600; margin-bottom: 3px; text-transform: uppercase; }

.ginkgo-ticket__message {
    background: #f2f8fa;
    border-radius: 9px;
    color: var(--gh-muted);
    font-size: 12px;
    line-height: 1.45;
    margin-top: 17px;
    padding: 11px 13px;
}
.ginkgo-ticket__message strong { color: var(--gh-navy); display: block; margin-bottom: 2px; }
.ginkgo-ticket__message--waiting { background: #fff8e9; }
.ginkgo-ticket__message button { background: #e2e7e9; border: 0; border-radius: 6px; color: #89979e; display: block; font-size: 10px; font-weight: 700; margin-top: 8px; padding: 7px 9px; }

.ginkgo-ticket__steps {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    list-style: none !important;
    margin: 20px 0 0 !important;
    padding: 0 !important;
}
.ginkgo-ticket__steps--three { grid-template-columns: repeat(3, 1fr); }
.ginkgo-ticket__steps li { align-items: center; color: #9aabb3; display: flex; flex-direction: column; margin: 0 !important; position: relative; text-align: center; }
.ginkgo-ticket__steps li:not(:last-child)::after { background: #dce7eb; content: ""; height: 2px; left: 62%; position: absolute; top: 14px; width: 76%; z-index: 0; }
.ginkgo-ticket__steps li.is-done:not(:last-child)::after { background: #16aa72; }
.ginkgo-ticket__steps li > span { align-items: center; background: #e5ecef; border-radius: 50%; color: #80919a; display: flex; font-size: 10px; font-weight: 900; height: 29px; justify-content: center; position: relative; width: 29px; z-index: 1; }
.ginkgo-ticket__steps li.is-done > span { background: #16aa72; color: white; }
.ginkgo-ticket__steps li.is-current > span { background: var(--gh-blue); box-shadow: 0 0 0 4px #dff4fc; color: white; }
.ginkgo-ticket__steps b { color: var(--gh-muted); font-size: 10px; margin-top: 7px; }
.ginkgo-ticket__steps .is-done b, .ginkgo-ticket__steps .is-current b { color: var(--gh-navy); }
.ginkgo-ticket__steps small { font-size: 8px; margin-top: 2px; }

.ginkgo-tickets__architecture {
    align-items: center;
    background: #f5f2ff;
    border: 1px solid #ded6fa;
    border-radius: 13px;
    color: var(--gh-purple);
    display: flex;
    flex-wrap: wrap;
    font-size: 11px;
    gap: 10px;
    margin-top: 22px;
    padding: 14px 17px;
}
.ginkgo-tickets__architecture strong { color: var(--gh-navy); margin-right: auto; }

@media (max-width: 760px) {
    .ginkgo-tickets__header { flex-direction: column; gap: 14px; }
    .ginkgo-tickets__summary { grid-template-columns: repeat(2, 1fr); }
    .ginkgo-ticket__top, .ginkgo-ticket__top > div { align-items: flex-start; flex-direction: column; }
    .ginkgo-ticket__details { grid-template-columns: repeat(2, 1fr); }
    .ginkgo-ticket__steps { overflow-x: auto; padding-bottom: 8px !important; }
    .ginkgo-ticket__steps li { min-width: 95px; }
}


/* ===== Blocs video des parcours (ajout) ===== */
.gg-video{margin:18px 0 4px;border:1px solid #e3e9f0;border-radius:12px;background:#f7fafd;overflow:hidden}
.gg-video>summary{cursor:pointer;list-style:none;padding:14px 18px;font-weight:600;font-size:15px;color:#1c8ed6;display:flex;align-items:center;gap:10px}
.gg-video>summary::-webkit-details-marker{display:none}
.gg-video>summary::before{content:'\25B6';font-size:11px;transition:transform .2s}
.gg-video[open]>summary::before{transform:rotate(90deg)}
.gg-video>summary:hover{background:#eef6fd}
.gg-video figure{margin:0;padding:0 14px 14px}
.gg-video img{width:100%;max-width:1180px;display:block;border-radius:8px;border:1px solid #e3e9f0}
.gg-video figcaption{font-size:12.5px;color:#7b8896;margin-top:8px}
/* ===== fin blocs video ===== */